The ‘New order’ button is inactive. Did you block my account?

Tuesday, 29 March 2011 02:39

 

If "new order" button is inactive, it means that you have logged into an account using the investor’s password. When logging in, please, use the trader password if you wish to trade. 
 
The trader password is used to enter the trading account and lets you manage the account, i.e. open, close, and edit deals. This password is also used when withdrawing money or for identification purposes. 
 
The investor password is used ONLY when you want to view the account. You can enter it and check the account, but you can’t open, close, or edit deals.
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